Microsoft dumps partner over telephone scam claims

If you haven’t read my earlier post about Windows Security phone scams then click here.

I have just come across this blog entry from Graham Cluley regarding Microsoft dumping a Gold Partner over a phone scam closely related to the type I mentioned in my earlier blog.

I have had a few clients who have been caught out by this scam, some have managed to get out unscathed, some haven’t. All this proves is that you cannot be too careful and you need to make sure your security is up to the job and up to date as well as making sure you have access to an expert to help you through these sorts of problems.

It’s just like with SPAM email, if you do not know who it is from, and are in the least bit suspicious, don’t open it, delete it! If you receive an unsolicited phone call telling you your computer is infected, don’t listen, hang up, or at least politely tell them you aren’t interested then hang up! Then call me!

I can check your PC to make sure it is not infected or help to remove any infections it may have.

Be vigilant, keep yourself informed and educated, keep your security systems up to date and make sure you have access to an expert you trust!


Online Data Backup

In an earlier post, “Online data Storage“, I tried to explain the difference between  Online Data Storage and Online Data Backup. I don’t think I did a particular job of it so I will try again here. I now have a much better understanding of the two so this attempt should be better!

Online Data Backup (ODB) involves creating a copy of your critical data on a server somewhere out there in “The Cloud”. The Cloud being the Internet (at least that is how I think of it). This copy of your data remains out there on someones secure servers until you remove it. You do not use this data in the day to day running of your business, it is there purely as an insurance policy against loss or corruption of the local data on your computer. [Read more…]

Smartphone security and data backup

With the continuing fall-out from the “News of the World” phone tapping scandal now is probably a good time to talk about security for your smartphone. If you have an iPhone, Nokia or HTC or any one of the other smartphones you should be treating access to this and it’s stored data the same as you would any computers you may own; in fact; taking into account the portability and size of your smartphone, you should be taking this security even more seriously!

Security on your smartphone goes far beyond having a PIN to access the phone, you need the equivalent of PC anti-virus & firewall software at least. And don’t forget about backing up the data on the phone!htc

There are numerous ways that “bad” people can access your phone. Obviously having physical access to it is one way and you may think that a PIN or password will fix this but remember passwords can be cracked. Also, don’t forget the media or memory card inserted into the little slot in the side or back that contains images, videos and other information. Of course your phone can also be remotely “hacked” as in the News of the World story where journalists were able to access a phone remotely and read the messages, etc stored on it.

[Read more…]